Return & Refund Policy

30-Day Return Policy

Please contact us with your order number and reason for return within 30 days of delivery.

Unused, unopened products in their original condition and packaging qualify for a full refund of the product purchase price. Opened products are eligible for a partial refund of up to 50% of the product purchase price when the unused portion is returned in its original container. The refund amount is based on the product’s condition and the quantity remaining.

Every return is carefully inspected, including the container, seal, product condition, and quantity remaining. Refunds are issued after this review. Opened products cannot be resold and must be discarded, even when some or all of the contents remain.

Original shipping charges paid at checkout are nonrefundable. Customers are responsible for return shipping. Return labels are not provided.

Return address

Maia Products, Inc.
Attn: Returns – Include your order number
2360 Shasta Way WHS E
Simi Valley, CA 93065

Please review the product information and directions before purchasing or opening your product. If you’re unsure which product or strength you need, contact us before ordering so we can help.

If your order arrives damaged, defective, or incorrect, please contact us so we can review the issue separately.

Shipping

Our internet orders are shipped within 24 hours (Mon - Fri 9a - 4:30p) using the following carriers: USPS or UPS depending on the size of the order. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.